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How it works

From “where to?” to there, in a minute.

No calling around, no haggling, no cash. Here’s what happens when you book.

Step 1

Choose where you’re going

Open the app and type a hostel, a building or a stage, or drop a pin anywhere on the map. Your pickup is set from your location, and campus pickup points make it easy for your rider to find you.

Varsity Go works around Maseno and on the roads towards Luanda, Kombewa and Kisumu. If a place is outside the area, the app tells you straight away.

Step 2

See the price, then book

The app shows the fare, the Varsity Go fee and the total, with the distance and how far away the nearest rider is. Tap the price to see exactly how it adds up.

The quote is locked when you book. Your wallet balance is used first, and anything left is paid by M-Pesa.

Step 3

Pay by M-Pesa, then ride

We offer your trip to the nearest available rider. When they accept, an M-Pesa prompt appears on your phone. Enter your PIN and the rider sets off. Nothing is charged until a rider accepts.

Watch them come to you on the map. When they arrive, show your 4-digit trip PIN. They enter it to start the trip, and you’re on your way.

App screens are illustrative.

When plans change

Cancel for free, early

Cancelling is free until your rider is close to the pickup. After that, a small fee goes to the rider for their time. The app shows the exact amount before you confirm.

Refunds, your way

Unused money goes back to your Varsity Go wallet instantly. Prefer M-Pesa? Choose it and the refund is sent with the next daily payout run.

If a rider can’t make it

You get every shilling back and can find another rider in one tap. We always quote a fresh, upfront price.

Your next ride is a tap away.

We’re launching around Maseno soon. Leave your number and we’ll text you the day the app is ready.